Frequently Asked Questions

MstawiPro is a Kenyan-built, AI-powered tax and business operating platform. It helps individuals and businesses file KRA returns (IT1, TOT, VAT), run payroll, issue eTIMS invoices, and keep books — all in one product.

MstawiPro prepares and auto-fills your return so you can review every figure. You remain in control of the final submission to iTax. We never file without your explicit review and confirmation.

Tax computations are deterministic and based on current KRA rates and reliefs. We target 99%+ accuracy on IT1, but you are responsible for verifying figures before submission, since tax rules can change.

It depends on your income sources, but commonly:

• Your P9 form (for employment income)
• M-Pesa and bank statements (for business or side income)
• Rental schedules (for rental income)
• Your KRA PIN

You can upload these and MstawiPro will extract the figures for you.

We offer a free tier plus paid Personal and Business plans billed in Kenya Shillings, monthly or annually. One-off filings are also available. See the Pricing section for current plans and prices.

Yes. Documents and sensitive fields are encrypted with AES-256, all traffic uses HTTPS/TLS, and your KRA PIN is encrypted so staff cannot read it. We never sell your data or share it with third parties without consent. See our Privacy Policy for details.

Yes. On the Business plan, MstawiPro generates eTIMS-compliant invoices and can push them to KRA automatically the moment they are issued.

No. MstawiPro is an independent private company. We are not affiliated with, endorsed by, or an agent of the Kenya Revenue Authority. We are also not a licensed tax advisor — see our Tax Disclaimer.

You can chat with our AI Tax Advisor inside the app for instant guidance, or contact our support team at support@mstawi.co.ke.